How to ensure quality of service canteen staff?
Hits: 2489 Date: 2014-10-08
Our follow the "quality-oriented, diners first" service concept, developed the rules and regulations and assessment methods, in accordance with the "cafeteria job QOS Standardization Handbook" strict requirements of each employee training through regular service awareness and job skills, so that the services of a standardized; at the same time, through the quality inspection and supervision to promote the continuous improvement of services to improve and develop strict rules and penalties.
Staff posts (window) must wear clothes (hat), keep clean, wearing service grades, polite terms, and provides services vow of silence. If you encounter a bad attitude waiter, coat untidy, etc., you can put down the waiter's job number, find the cafeteria manager or directly to the Director of the Center reflects the deal.
